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Most devasting glitch
https://youtu.be/zE4PVj9LUBA
Sagemaster saying about it... It's simple, news skills you applied to a character simply disappear after teaching original skills of the Unit. Gone. Forever. As you have never inherited before.
Someone experienced this before?
Answers
I'm pretty sure that IS has access to all of the information regarding your account's history (units that you pulled, sent home, fodderred off, etc.).
If what someone says matches what's recorded in their database, then I'm sure that IS can fix it, or at least compensate the affected accounts.
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Somebody on the reddit thread said that they once contacted IS about a Nephenee that mysteriously went missing from their barracks, and IS said "according to our data a Nephenee was sent home on such-and-such a day."
Another response in that thread pointed out that they were able to track down everybody who got red X's because they failed to update their game before pulling on SS banner.
They'll have loads of work on their hands this time, but it would not surprise me in the least if they managed to clean up this mess given enough time.
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