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Anyone seen this orb purchase error screen?

No idea what to do. I deleted my cache and put in a ticket. I cant get to the screen where you select how many orbs you want to buy. Keeps directing me back to this one.

I think it happened because I exited a summoning session on an iPad, where I buy orbs, and finished the session on an android where i had some extra orbs just from playing. It's stupid to be playing on two devices like this, but I don't think it should stop me from being able to buy orbs. Anyone have this experience?

Asked by Lyn-Lucina4 months 2 weeks ago

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Answers

The game explicit says the orbs between two operational system will result in losing all orbs so errors like this will occur.

Make the complete purchase in a OS you buy the orbs, and complete the purchase in the menu, if the problem persists, call the support.

I just got this same error and I am only playing this game on iOS on my phone. I haven't logged in anywhere else. I also have two step authentication so I would know if someone tried to log into my account somewhere else.

EDIT: offloading the app seemed to show the price options, but still get the error when I select one

What do you mean by offloading? I cleared the cache and nothing changed.

Yeah I meant clearing the cache, and while I can select one of the bundles I get the same error message again. I also deleted and resintalled the game again.

That's where I'm at as well. Can look at the list but can't make a purchase. Let me know if deleting works!

I didn't lose any orbs. Nor does the game say you cant interrupt a session and pick it up on another device.